Frequently Asked Questions



Q: Can I listen to the courses, and meditations on my mobile? 


Yes. You can download the courses on your IOS mobile app. When you have downloaded TEACHABLE” and log in your details, you will see all your enrolled courses there. 


Q: Can I listen to the meditations offline on the mobile app?


Yes. You can click the download button “arrow sign” on the right side of the track. When the downloads have finished, the button will appear as “a tick”. You can listen to it in an offline mode. 


Q: When does the course start and finish?


The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.


Q: What currency are your prices listed in?


All prices for products sold at the school are listed in United States Dollars ($US) 


Q: What credit cards or other payment methods do you accept?


We accept Visa, Mastercard, American Express credit cards. It is safely processed by stripe


Q: How long will my downloads be available in my Library?


There is no expiration date for downloadable courses unless it is noted otherwise.


Q: Can I refund a course?



We unconditionally guarantee your satisfaction with all products for 30 days except unlimited monthly subscription. If a product fails to meet your expectations for any reason, simply contact our Customer Service contact@shining-mind.com for a full refund. Note: All discounted courses are NON-REFUNDABLE.


Q: Where do you add the coupon code?


Online promotion codes must be entered at checkout to be redeemed.


Q: What products can be purchased with coupon codes?


Promotion codes are not valid for use on discounted online courses